The apprentice role plays such an important part of the smooth running of any successful salon. Their role includes meeting and greeting clients, providing customer care. Gradually throughout the apprenticeship the role will develop, and client services are undertaken such as salon spa and treatment services, styling and assisting senior stylists with hair services.

Since joining Shamyah’s confidence has grown significantly. Shamyah has a huge potential, she works extremely hard in the salon, in the academy with her trainer and at home completing additional learning activities and research. Every day she appears to be more and more determined to be the best she can be and make herself and her salon proud. We are really excited to see Shamyah grow, develop, and hone her skills even further!

The apprentice role plays such an important part of the smooth running of any successful salon. Their role includes meeting and greeting clients, providing customer care. Gradually throughout the apprenticeship the role will develop, and client services are undertaken such as salon spa and treatment services, styling and assisting senior stylists with hair services.

She provides additional customer care to ensure a fantastic experience for the client. She ensures that the customer feels comfortable on arrival, offers refreshments, and provides the kind of service that a business can promote as a luxury visit. When she provides such a high standard of customer care the salon thrives, the stylists feel supported and Shamyah’s job satisfaction increases and is often rewarded in the form of recognition, incentives or client tips!

The apprentices off the job training and study is one of the most important elements of the apprenticeship. This is the opportunity to be a stylist in the Academy salon setting with paying models and to also develop their wider skills. Through undertaking activities that promote inclusion and hot topics that focus on awareness of a variety of empathy building scenarios, the apprentice also develops their ability to work with many different types of people and interact well with others that may not otherwise have come in to contact with. This is a great career path as developing empathy, understanding about many different people outside of your own circle and using creativity to make people look and feel great is rewarding, the hair and beauty is growing and evolving all the time and our apprentices are really shaping the future and success of the industry.